Support

Contact Us

Here you will find our Business Address, Phone Numbers, Email Address & Technical Support.

Please contact Your Account Manager for RMA support.

Return Policy

Customer Error:
If products are received at Vertical Cable within 30 days of invoice date, the customer will be held accountable for freight charges only.
If products are received at Vertical Cable after 30 days of invoice date, the customer will be accountable for a 15% restocking fee and freight charges.
Returns will not be accepted 90 days after invoice date.

Company Error:
Vertical Cable will exchange or refund accordingly.

Technical Support

CALIFORNIA
42600 Rio Nedo
Temecula, CA 92590
Ph: (951) 696-7772
Fax: (951) 696-2227
M-F: 8:00 AM - 5:00 PM (PST)

FLORIDA
2885 SW 30th Ave.
Pembroke Park, FL 33009
Toll Free: 800-749-2447
Ph: 954-454-3554
Fax: 954-454-2167
M-F: 7:30am-5pm (EST)

NEW YORK
1073 Route 94, Unit 1
New Windsor, NY 12553
Ph: 845-391-8318
Fax: 845-391-8478
M-F: 8:30am-5pm (EST)